Returns & Exchanges
Please review our international returns and exchanges policy before placing your order.
International Returns & Exchanges
We do not offer voluntary returns or exchanges for international orders. This does not affect your rights under applicable consumer protection laws.
Please check product descriptions, measurements, and size guides carefully before completing your purchase.
Important: Returns or exchanges due to incorrect size selection, change of mind, or personal preference are not offered, except where required by law.
Before You Order
We recommend reviewing the following details before placing your order:
- Product size and measurements
- Fit and product description
- Color and product details
- Shipping destination and costs
Need Help Choosing?
Not sure about your size or fit? Our support team is happy to help you choose before ordering.
Contact us via WhatsApp for product information and sizing assistance.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact our support team as soon as possible.
Include your order number and clear photos of the item so we can review the issue and provide assistance.
Please contact us before sending any items back. Our team will provide the necessary instructions. Your statutory rights remain unaffected.
Consumer Rights
Our international returns policy does not limit any mandatory consumer rights applicable in your country.
Where returns, cancellations, refunds, or other remedies are required by law, we will handle requests in accordance with the applicable regulations.
Refunds
Where a refund is required by law or approved following an order issue, it will be processed to the original payment method.
The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
How to Report an Order Issue
Reach out via WhatsApp or email with your order number.
Explain the issue and provide photos if needed.
Our team will review your request and guide you through the next steps.
Need Help?
Have a question about your order, sizing, or our policies? We're here to help.
Chat on WhatsApp ↗ [email protected]